Sweet Leaf DC

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Terms and Conditions

Last Updated: [Sep 21, 2023]

1. Acceptance of Terms

By accessing or using the Sweet Leaf website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

2. Age Restriction

You must be at least 21 years old to use our services and make purchases. By using our website, you confirm that you meet this age requirement.

3. Products and Services

a. i71 Compliance: Sweet Leaf operates in accordance with the i71 regulations of Washington, D.C. All products and services offered on our website are intended for legal use in Washington, D.C., by adults aged 21 and older.

b. Product Information: We strive to provide accurate product information, but we do not guarantee the accuracy, completeness, or suitability of the information. It is your responsibility to verify the legality and suitability of our products for your intended use.

4. Account Registration

a. Account Creation: To make purchases and access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

b. Accuracy of Information: You agree to provide accurate and current information during the registration process and to update it promptly if there are any changes.

5. Ordering and Payment

a. Order Acceptance: When you place an order, it constitutes an offer to purchase our products. We reserve the right to accept or decline your order at our discretion.

b. Payment: We accept payment by credit card and other payment methods specified on our website. By providing payment information, you represent that you have the legal right to use the payment method.

6. Shipping and Delivery

a. Shipping: We will ship products to the address you provide during the ordering process. Delivery times and shipping costs are subject to change and will be specified during checkout.

b. Risk of Loss: Risk of loss and title for products pass to you upon delivery.

7. Returns and Refunds

Please refer to our “Return and Refund Policy” for information regarding returns, refunds, and exchanges, which is available on our website.

8. Privacy Policy

Our Privacy Policy governs the collection, use, and protection of your personal information. Please review it to understand how we handle your data.

9. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.

10. Limitation of Liability

We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or products.

11. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. You will be notified of changes on our website, and your continued use of our services after such changes will constitute acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [Insert Contact Information].

13. Legal Disclaimer

These Terms and Conditions are provided for informational purposes and do not constitute legal advice. Please consult with a legal professional to ensure compliance with applicable laws and regulations in Washington, D.C.

Return and Refund Policy

Last Updated: [Sep 21, 2023]

1. Returns and Refunds

At Sweet Leaf, we are committed to providing you with high-quality i71 compliant products. If you are not completely satisfied with your purchase, please review our return and refund policy outlined below:

2. Eligibility for Returns

a. We accept returns for products that meet the following criteria:

• Products are in their original, unopened packaging.

• Products are returned within [Insert Number] days from the date of purchase.

• Products were purchased directly from Sweet Leaf.

b. We do not accept returns for:

• Products that have been opened, used, or partially consumed.

• Products damaged due to misuse, negligence, or improper storage.

• Products purchased from third-party retailers or distributors.

3. Initiating a Return

a. To initiate a return, please contact our customer support team at [Insert Contact Information] to request a return authorization (RA) number. Returns without a valid RA number will not be accepted.

b. Please provide the following information when requesting a return:

• Order number

• Product name and quantity

• Reason for return

4. Return Shipping

a. Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.

b. We recommend using a trackable shipping method to ensure that your return is received.

5. Inspection and Approval

a. Once we receive your returned items, our team will inspect them to ensure they meet our eligibility criteria.

b. If the return is approved, we will process your refund using the original payment method. Please allow [Insert Number] business days for the refund to appear in your account.

6. Refunds

a. Refunds will be issued for the cost of the returned products, excluding any original shipping fees, unless the return is due to an error on our part.

b. Refunds will be processed in the same currency as the original purchase.

7. Errors and Damaged Products

a. If you receive an incorrect item or if your order arrives damaged, please contact us within [Insert Number] days of receiving your order. We will provide instructions for returning the item or offer a replacement or refund.

8. Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at [sweetleaf].

Terms and Conditions

Return and Refund Policy

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